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this item is ok, but the dual flat/curling iron technology really does not work well...when I use it as a flat iron, it doesn't really iron my hair straight & smooth; when I use it as a curling iron, the barrel is too large for short-medium length hair, and it doesn't really grab the hair well (hair slips out of the barrel too easily)...and it's heavy compared to other irons which makes it hard to hold/control; the tip of the iron gets too hot to hold it steady while you're waiting for the curl to set.I'm going back to my individual flat iron and smaller-barrel curling iron!
Best Deals on Farouk CHI GF1022 2 in 1 Ceramic Auto Digital 1-1/4" Curling & 1"
**********************I RATE THIS 0 (ZERO) STAR************************* I am returning this product. It is fake not the original CHI. It is used noT brand new. How can you send such product when you know it's not what you represent it to be?I know how to spot a fake CHI so you should know better. You are hurting your business for doing what you did. I EXPECT FULL REFUND AND A FREE STICKER FOR RETURNING THIS FAKE PRODUCT
UPDATE 7/7/09...
I sent this product for return.. paid it myself on June 20 and have been on top with my tracking making sure I am on timeframe..Postal left notice for pick up but no one bothered to acknowledged, it was ignored. I even emailed the person in charge of this store/company (Payless Beauty) of the confirmation number so they can claim it at the post ofice & the upto date status as to what is needed done on their end. I sent email numerous time practically begging for the Payless Beauty company to pick up the product so they can proces the refund. Never returned my email and never bothered to pick up the return item...
So do you customer wants to be their other victim?
Here I am stuck with the fake CHI they "Advertised as Real".
As if that was not enough, they "Refused and Endlessly ignored to acknowledge or pick up the returned item"
I am out shipping money, time and inconveniences.
And to top it all off, Amazon does not provide safety and security for their customer, at least not all the way to the end of the whole process.
In summary, If you buy from "Payless Beauty" do all your research and be very careful so this will not happen to you. It is absolutely rediculous!! If you buy from them you almost have to be absolutely sure of what you are buying or else you will be stuck with it REAL or FAKE. Not only that you have to pay the return shipping but good luck they will also ignore it until post man return it back to you-the sender..By that time you will be out of the timeframe they allow for you to return your product for refund, else you are screwed...I guess that's how some on-line sellers make their money..IGNORE YOUR RETURN, EVEN AFTER YOU EMAIL THEM PERSONALLY AND DIRECTLY, UNTIL YOU USED UP ALL YOUR TIME SO THEY DON'T HAVE TO REFUND BACK YOUR MONEY...TRUE STORY!!!
If I were you buy elsewhere, if there is BELOW than ZERO STAR..that's what I would rate them based on the ordeal they put me through..I WILL NEVER BUY FROM THEM ANYMORE OR FROM AMAZON.
You can pretty much find everything elsewhere..
AMAZON SHOULD PROTECT YOU AS A CONSUMER INSTEAD THEY DENIED ME OF MY RETURN ALSO WITHOUT CONSIDERING OR INVESTIGATING THE SITUATION.
I am highly disappointed and will never recommend the site and/or the company (amazon and payless beauty) to anyone for one second not even to my enemy!!!!
***I RATE THIS 0 (ZERO) STAR..The Payless Beauty service is BELOW ZERO***
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