We have purchased 2 of these hair dryers starting in 2009. The more recent purchase was 9/11. Both times, after about 4 months, the hair dryer began making a very loud noise and started to smell of smoke. I'm waiting to hear back from the seller regarding a refund. I would avoid this product.
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I have purchased this blowdryer before and it lasted me for five years. When it finally quit I found it again on Amazon. It is the best blowdryer I have ever had. Drys hair quickly without damage.
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I was very pleased with my hair dryer until it recently quit working. Farouk systems offers a 2 year warranty and I wish I had purchased through them and not through an Amazon seller because they only offered a 1 year warranty. I will no longer purchase these types of products through Amazon sellers.
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This I the third Chi dryer I've bought. I love it. The quality of the hair dryer really does make a difference in how your hair looks.
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Manufacturor's warranty is lousy: they want a 20% restocking fee even for a broken unit. For less than that, I replaced it with a different hair dryer.
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