I have had the hair dryer for approximately 4 months and it sparked and broke today! The handle would get hot each time I used it...not sure if it was due to the Ion light, but it would get hot. Today, the machine sparked and the plastic melted. Waste of money.
Additional comments: When it worked, the machine wasn't too loud; the flow of air was decent; the hot setting could have been hotter.
As an update, I wanted to let the readers know that I sent an email to Andis letting them know that the product I bought lasted just over three months. A few days after writing the email, I received a response which said they will be sending me a new dryer. I'm relieved to know that I do not need to spend additional money returning the broken product and that they are replacing the item without cost. I'm hoping that the new dryer lasts for years and that I only experienced an isolated quality issue.
FURTHER UPDATE 8/23/12....I'VE BEEN USING THE REPLACEMENT HAIR DRYER FOR A YEAR AND IT'S WORKING LIKE A CHARM!
I have even tried a few other ionic-tourmaline ceramic dryers, but this one did my hair so much nicer.
Additional comments: When it worked, the machine wasn't too loud; the flow of air was decent; the hot setting could have been hotter.
As an update, I wanted to let the readers know that I sent an email to Andis letting them know that the product I bought lasted just over three months. A few days after writing the email, I received a response which said they will be sending me a new dryer. I'm relieved to know that I do not need to spend additional money returning the broken product and that they are replacing the item without cost. I'm hoping that the new dryer lasts for years and that I only experienced an isolated quality issue.
FURTHER UPDATE 8/23/12....I'VE BEEN USING THE REPLACEMENT HAIR DRYER FOR A YEAR AND IT'S WORKING LIKE A CHARM!
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I have owned this dryer for about 6 months, and it is the best one I've ever had. It makes my hair so soft, silky, and bouncy--just like when I get my hair done at the Dominican salons with a blow out. I have very thick, course, Afro-American hair, and I've always hated blow drying my hair. It always turned out very dry and brittle--until I used this dryer (or went to the salon). I found it at Target for under $25, and it's definitely one of the best hair products I've ever used.I have even tried a few other ionic-tourmaline ceramic dryers, but this one did my hair so much nicer.