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Purchased this hair dryer six months ago and the heating element failed. Pretty short lifespan for a dryer. Called mfg. and was told warranty is VOID if purchased online (I confirmed this on Chi's website) and they also stated Amazon is not an authorized retailer. Amazon made good on the warranty after a few phone calls and sent a replacement unit.This warranty exclusion applies to all Farouk Systems products according to the mfg. I'm sure Amazon will honor the existing warranties but be prepared for a little extra work if your unit fails.
Best Deals on Farouk CHI Pro GF 1505 1300 Watt Ceramic Anion Infared Low EMF
After purchasing numerous dryers and returning them for various reasons, my hairdresser recommended this one as she bought one. I love it. It is low on noise. Others I tried were so loud they hurt my ears while I was drying my hair. It does not blow too hard, blowing your hair all over the place. It seems to dry it faster and reduces the frizziness. The heat is hot enough but not so hot it burns your face or scalp. Lastly, it is not too heavy. I bought one for my daugher also, and she really likes it. Hopefully it will last a long time.Honest reviews on Farouk CHI Pro GF 1505 1300 Watt Ceramic Anion Infared Low EMF
I was skeptical that this 1300 watt dryer would do the job of typical 1850 watt models but the CHI does an excellent job -even with the heat setting switched off. Although this is the most expensive hair dryer I've purchased, I'm totally satisfied with the results so far. Excellent build quality and perfect size makes it well worth the money.Find helpful customer reviews and review ratings for Farouk CHI Pro GF 1505 1300 Watt Ceramic Anion Infared Low EMF
I was very interested in buying a good hairdryer and started reading the reviews on this particular hairdryer. I was alarmed at the number and the content of the reviews that said that Farouk wouldn't honor a warranty claim on a hairdryer that didn't work so, I went directly to Farouk's website and contacted them through their contact email asking as much. Their response was very quick and here it is (from Nancy Garcia at Farouk):Ms Gray,
FAROUK Systems does not authorize our products to be sold on-line. We cannot guarantee any products sold on-line are true
CHI products. You may purchase our items at any one of our authorized retailers or salons. I am attaching a copy of our
return policy that gives you further details.
Nancy L. Garcia
Customer Service Returns Represenative
Farouk Systems Group
So bottom line: Buyer beware. Maybe these are not authentically Farouk products?? But here's the interesting thing ---Amazon explicitly states on the product page that this product is ONLY covered for 30 days (read on)!!!!
Product Description
The CHI PRO Hair Dryer is the latest in Advanced American Technology. This lightweight quiet dryer utilizes Ceramic Technology, Negative Ions, Far Infrared and Low EMF. CHI PRO Hair Dryer includes the CHI Diffuser. All CHI products that are purchased Direct from Amazon.com are covered by a 30 day Amazon warranty. This item is not covered by the manufacture warranty. Applies only to products sold by Amazon.com. Does not apply to products sold on our site by third-party merchants or through third-party areas such as Amazon.com Marketplace or Auctions.
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