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I have been a long time user and fan of the Conair Cord Keeper hairdryers. I use them until they just die. Recently Conair changed the look of this hairdryer and at first sight I thought that it felt much more flimsy than my previous Cord Keepers but did not give it much thought since I have always been very pleased with this hairdryer. The hairdryer lasted about 2 weeks before the folding handle cracked. When we opened up the handle we found that the plastic piece that makes the handle fold was cracked in half and did not appear repairable. I went out and purchased another Cord Keeper thinking that I just had a 'lemon', well the second one lasted exactly 3 months and 1 day. Today I pulled out the hairdryer, opened the handle and heard a crack. This handle is also broken which prevents the hairdryer from staying in the open position. The product does have a 2 yr warranty but you are required to ship the defective product to a Conair service center along with $3 for shipping and handling this would cost me more than the hairdryer, just not worth my time to box it up and take it to the post office!
That being said, when this hairdryer worked it was wonderful. The two speed settings are the perfect speeds, the hairdryer is extremely light and the handle is easy to grip. The retractable cord is the best feature of this hairdryer and along with the folding handle it is great for travel.
I did write to Conair and their response will determine if I purchase another Conair hairdryer plus I will be back to update this review.
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I've been through 2 of these hair dryers. The first one stopped working after a year. The second one's cord twisted up and could not fully retract. For about a week it keep going on and off. This morning the cord sparked, smoked, and started to flame. I will not purchase this hair dryer again.
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