Just got this hair dryer. I bought it for $69 on groupon. I wouldn't have purchased it but my CHI hair dryer stopped working a few days before (two months out the one year warranty?!). So I read some reviews and decided to give this one a try. It is awesome! Way better than my CHI one-that was like $120. It dries my super thick hair in about four minutes! The long cord is nice too. The only bad part is that the box showed a price tag of $300 which I would have never paid. And also it came with two concentrators but no diffuser-and the ones I already had don't fit-the tip is smaller. If it pops up as a groupon for $69 again, buy it!
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The product worked well for two months. Then the hot air mechanism broke, afterward the dryer only blew cool air. I experienced great difficulty trying to warranty the product on the website-and there is no customer service contact number, only an electronic form. Finally, someone contacted me with the warranty form and the following statement:
""NuMe Styling tools are manufactured to the highest standards of quality and are tested for reliability. However, in the rare event of defects NuMe offers a limited manufacturer's warranty with valid purchase, registration and a money order of $29.99 for the shipping and handling fees. All warranties are handled through and not at any retail locations. This warranty does not apply to irons showing abuse, tampering, false repair, or to parts that are not defective as judged by us. This warranty does not cover broken or loose plates."
Note: Fee required is slightly higher for certain items ($49.99 instead of the above mentioned $29.99)) and they would be the following..."
So, basically for $50 I can exchange my original product and cross my fingers that the hot air mechanism on my new dryer lasts longer than two months.
So not happy.
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I bought this hair dryer through a Groupon for $71.76 in June of 2012. It worked well up until yesterday, January 14, 2013. I can't believe they are trying to sell this thing for $135.00. I expect it to last longer than 7 months. I will contact the customer service for a remedy. I'm not expecting much considering another person's post said that it will cost almost as much for a replacement.
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I bought my dryer 7/7/2013 it died yesterday 7/18/2013. I recieved the dryer earlier this week sometime around 7/15/13 and now it only blows cold air... I am quite upset considering I just bought a curling iron and a flat iron from them as well... should have sticked with my chi hair dryer!!!
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