The item looks EXACTLY as pictured, only mine came white not black like the picture dictates, and I didn't see that I had to specify color anywhere. The piece is solid; I dropped it and thought I would either bend it or knock the paint off, but neither occurred. I'm not sure if the seller used powdercoating or what, but its tough paint. The piece was very well made. My biggest gripe is it wasn't black, like pictured, and the hardware provided were some 1/8" anchor screws; I wasn't too keen on drilling a 1/8" hole into the wall.
I love the product, it frees up LOTS of counter space (or cabinet space, whichever she uses), and it look quite classy when fully dressed in blow dryer/straightener/curler/etc.
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